Monitoring TT B2B — Eastern Jabotabek
Witel Bogor · Bekasi · Sukabumi · All Service Categories
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Total TT
—
—
HSI
—
Internet · Voice · IPTV
DATIN
—
VPN · Astinet · Metro
SITE
—
Node B
WIFI
—
WMS · Wifi.id · AP
SIPTRUNK
—
SIP Trunk
DWDM
—
Dense WDM
VULA
—
Internet OLO
Kategori Layanan per Branch
Jumlah tiket per kategori service type × branch
Customer Segment per Branch
Distribusi tiket RBS vs DWS per witel
Distribusi Urgency
Tingkat urgensi tiket B2B
Rekap Kategori per Branch
Jumlah tiket per kategori × branch
Urgency Breakdown
Klasifikasi tingkat urgensi tiket aktif
Super Emergency
—
C4 · Kritikal
Emergency
—
Prioritas tinggi
Medium
—
Prioritas sedang
Normal
—
Prioritas normal
Customer Segment
RBS (reguler) vs DWS (wholesale)
RBS
—
Regular Business
DWS
—
Direct Wholesale
Detail Tiket B2B
—
| Incident TT | Customer | Service No | Kategori | Branch | STO | Service Area | Urgency | Status | Reported | TTR (jam) |
|---|